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List of HYPE--given in sales presentation

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List of HYPE--given in sales presentation
Spotting high-pressure sales scams
Glossary
INSPECTING YOUR WINDOW INSTALLATION
Low-e Coating
Sun Science & Low-e Coating
Insulating value of windows
Warranty
Argon, it leaks out
Building Codes
Glass manufacturing
Sir Alastair Pilkington--inventer of the float method
Federal Tax Credits
Maintenance
installation pictures
Installation pictures, pulling the frame
Installation Pictures
Problems
Wood Window Problems
WOOD WINDOWS AN overview

List  of  Hype

(With  A + Windows, there is no-hype in our sales presentation)

 

1.  Hype of spacer bar.  A metal spacer bars is used to separate the 2 panes.  Every manufacturer of a spacer bars (there are 5 common types) claims theirs is superior and then produces a graph to prove their point.  There are three reasons to doubt their results.  First, the ratings, when independently done of the major window manufactures yield nearly identical R values, even though they use different types of spacers.  Second, the spacer bar is not touching the glass; for the spacer bar is covered along the side edge by the sealant-adhesive, which acts as a thermal break.  Third, the total area where the spacer bar covered by sealant is in contact with the glass is less than 5% of the total glass area. 

 

2.  Sealants:  applied around the spacer bar to hold the two panes in place. The typical hype is that it is the same type found in airplane windows.   There are a number of different sealants.  Fair, comparative testing of the 8 most widely used types is not available.  Improvements make failure rare failure from moisture entering the sealed unit.  A failed unit will at first appear dirty, then wet (http://apluswindows.biz/pf/id14.html).  Water on the bottom touching the sealed glass unit can enter a compromised seal—a major issue with wood windows which don’t have drainage holes below their spacer bar.  Repair of a fogged up glass unit consists of its replacement.  IWC, Milgard, Bede all have a lifetime warrant that includes labor. 

 

3.     Most manufacturers don’t use desiccant in their glass units, so it is not mentioned. Some like Milgard, and IWC use a sealant with a desiccant mixed in.  I have seen only once a glass unit of theirs fog up, and we have sold them for over 10 years. The square spacer bar is more stable and thus is used in all quality doors.  Moreover, it is hollow and filled with desiccant.  Bede is one of the few window manufacturers that use this superior system in their windows.

 

4.  Low-e coating hype, best available and need on all windows.  Low-e coating is a baked-on and consists of several compounds, which block certain frequencies of light.  There are 3 major manufactures of low-e coatings.  All of them have very similar ratings, and thus the market is divided between them.  They offer 2 and 3 layers of low-e coating—the 3rd layer adds very little.  Each of the 6 major glass-manufacturing companies select one of the 3 sources for low-e.  The window manufacturers choose a glass company and thus their low-e.  The brochures hype the low-e which has been given a proprietary name.  They continue with that name in their brochures even when the formula is changed.   Low-e coatings work by both reflecting and absorbing most of the heat-carrying infrared light and the fabric-fading UV light.  The winter drawing of low-e keeping your house appreciable warmer is misleading.  Where solar heat gain is an issue, use low-e. The down side, besides net expense (about $60 for a patio door, $35/window) is the loss of light about 25%--3 coatings even more.  For more extensive discussion:  http://apluswindows.biz/pf/id4.html

 

5.      Glass, the hype:  thicker, and double hard.  State law governs both hardness of glass and also thickness.  They all use double hard (properly called annealed glass), and the thickness is determined by the window size as governed by state law.  U.S. companies use 1/8 over 1/8; Bede, a European company use ¼ over 3/16.      

 

6.                 Virgin vinyl hype:  All major companies very high grade vinyl.  It isn’t the vinyl but what is added that counts.  Chemicals are added to make the vinyl white or tan, to improve its properties, and there is filler added to cut cost.   The better manufactures don’t cheapen their windows with filler.  Thus their vinyl in windows do not significantly weather or fade.    

 

7.                 Strongest frames & fusion-welded corners hype.  Fusion welding is the industry standard for joining the corners—only aluminum windows use screws.  All major brands design their frames with enough chambers and their vinyl sufficiently stiff so as not to flex when properly installed.  Most major manufacturers offer a low profile, modern-looking model; and another series resembling the wood windows by use of more chambers.   The extra chambers are for appearance—the maximum sizes for both series are the same.  

 

8.                 A couple of manufacturers, such as Anderson their Reliance series, mix sawdust in with their vinyl, and call it a tougher space-age polymer that can be painted.  However, they have ONLY a 25-year warranty versus the vinyl’s lifetime, and they charge double the price!

 

9.                 Warranty hype:  the sales representative wants you to believe that their product has the best warranty.  Lifetime warranty is the norm for vinyl windows.  Make sure the warranty includes labor—not mentioned means labor is extra.  All warranties are transferable since the factory only tracks the purchase order number.  The new homeowner only needs this number. 

 

10.             Best R & U* (thermal efficiency) hype.  To manipulate test results a special window is tested.  Such window could have a triple-pane glass unit, filled with antimony hexaflouride or krypton gas, have multiple low-e coating on both panes, and the glass could be both thicker and laminated, and the vinyl frame filled with insulating foam.  However, when production windows are tested, the variation for R & U* is insignificant.

 

11. Argon improves thermal efficiency by a couple of degrees, but escapes through the sealant in less than 5 years industry articles reveal (http://apluswindows.biz/pf/id18.html). 

 

10.  Value:  the art of sales is to make you believe you are getting a Mercedes at a Ford price.  A Plus Windows believes in true value and journeymen installation crews.  Ask about our price guarantee.  We offer the economical IWC, the West-coast leader Milgard and for the luxury look and quality there is the commercially-rated, German designed Bede windows and doors.  Milgard, Superior, and Bede offer an interior wood.  We carry four choices in aluminum windows. We can trim out your window with casing and a stool, either of primed MDF or stain grade woods (http://apluswindows.biz/manu/id17.html).  Our lead installer can do much more than windows; we are here to serve you.

* U is the reciprocal of R:  U = 1/R.  If R= 0.5, then U = 1/(0.5) = 2.  R is more often calculated.

Winter U-value:  is based on an outdoor temperature of 0° F, an indoor temperature of 70°, and a 15 mph wind velocity with no sun.

Summer U-value:  is based on an outdoor temperature of 89° F, an indoor temperature of 75° F, and a 7½ mph wind velocity with no sun.

Windows are also tested and rated for forced entry, sound, and high-wind.

 

 

 

The Milgard fiberglass window is as trouble-free as those of vinyl windows, and you can order it with a wood veneer interior. 

 

Wood windows all too frequently fog up and warp (go to http://apluswindows.biz/pf/id14.html).  That is why their glass has only a 10 year warranty on glass, and the frame a 20 year.  Moreover, warping is not a manufacturer’s defect. 

The vinyl used in windows is much stronger than the type used in lawn chairs.  Below is a cut away of a Milgard, Styleline series, beige picture window, new construction, frame.  This frame holds can hold over 300 pounds of glass, for their largest picture window is 40 square feet, and can be ordered with tempered ¼” glass.   The strength of the frame is not an issue.  More chambers do not make the window last longer or reduce service issues.  Improper installation is the chief cause of problems with the operation of a moveable vent.  For more of the various frame options go to http://apluswindows.biz/pf/id16.html

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THE NUMBERS GAME

 

Controlling the conditions of testing and then publishing those results is—when profits are affected—a guarantee for comparing apples to pear. About half the manufacturers claim that their windows are more efficient that their competitors’  This can be accomplished quite easily by having their windows filled with argon gas or even better krypton and using laminate glass, and filling the frame with foam—all of which is not done when comparing it to a competitor’s.  But testing apples to apples, the results yield no more than 1 degree center of glass temperature difference between the major brands—if the temperature is 40 degrees outside and 70 inside with a 10 mph breeze outside.  This is because glass is glass and vinyl is vinyl.  The only thing that is different is the spacer bar, and it isn’t in contact with the glass, for it is coated with a thick adhesive.  Moreover in a typical 3 foot by 4 foot window, the area adjacent to the spacer bar is 2.2% of the total area of the window—assuming its width at .25 inches and deducting 2 inches per side for the vinyl frame.  Consequently the various brands of spacer bars in the California mild climate are not going to yield more than one degree center glass temperature difference. 

 

 

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